Helpdesk Representative - Fintech Customer Support - TJ / 1855118

Our client Recruit AI is looking for a Helpdesk Representative - Fintech Customer Support in Lahore

The Fintech-Helpdesk Representative at Recruit AI plays a critical role in delivering top-tier customer support within the financial services industry. This position requires strong technical knowledge of payment terminals and point-of-sale (POS) systems combined with excellent customer service skills. The representative facilitates merchants' queries efficiently, ensuring smooth transaction processes and accurate handling of pricing information. Working onsite in Lahore from 6 pm to 3 am US time zone, the role demands dedication to maintaining high service standards and collaboration with sales teams to assist new merchant onboarding.

This role is best suited for candidates with at least five years of customer support experience in financial or merchant services sectors. An associate degree in computer science, information technology, or a related field is preferred, alo...