Job Description
Department
Provider Services
Job posted on
Jan 28, 2026
Employment type
Officer
Role: Provider Services Supervisor - Helpdesk
Level: Supervisor
Reporting Line: Provider Services Assistant Manager
Customer Type: Maxicare Providers and Member
Position Accountability Statement:
The Supervisor is crucial for the smooth functioning of the Helpdesk Team, ensuring consistent and improved
team performance. This role enhances service delivery and maintains the quality and reliability of our services
for Maxicare members while promoting collaboration with our partner providers.
Broad Responsibility Highlights:
The following broad responsibility statements are representative of the basic expectations about the role or
function. Depending on business needs and exigencies, these responsibility statements may be modified.
Critical to any leadership function is the need to demonst...
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