Helpdesk | Taguig City

About the role

Sodexo On-Site Services Philippines, Inc. is seeking a dedicated and customer-oriented Helpdesk professional to join our team in Bonifacio Global City, Taguig City. As a Helpdesk specialist, you will be responsible for providing excellent support and assistance to our clients, ensuring a seamless and positive experience. This is a full-time position based in our Taguig City office.

What you'll be doing

• Greet and assist visitors, clients, and employees in a courteous and professional manner.
• Manage incoming phone calls, emails, and inquiries, directing them to appropriate departments.
• Maintain the front desk area, ensuring it is tidy and welcoming.
• Handle visitor registration, security protocols, and visitor logs.
• Support administrative tasks such as data entry, filing, and document management.
• Coordinate with various departments to facilitate communication and operational needs.
• Assist in ...