HelpLine Support Manager

Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.

The HelpLine Support Manager will lead a group of specialists responsible for providing highquality application support for in vitro diagnostic systems used in Hemostasis environments. He/she must contribute to the department’s strategy from the functional unit, providing insights and proposals for overall improvement and integration with other Business Units. In addition to mana...