【Hilton Nagoya】Telephone Operator, Front Line

**Job Identification:** 210116
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time

**Exceptional Hospitality Starts with You**

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will be responsible for answering guest, As a telephone operator, you’re not just handling incoming telephone calls – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

+ **Guest Call Handling:** Answer and manage guest calls, provide hotel and local information, and handle requests efficiently.
+ **Service & Communication:** Respond to inquiries with professionalism and courtesy, ensuring a positive guest experience. Communicate clearly and resolve concerns promptly.
+ **Coordination & Follow-Up:** Relay guest r...