Hiring CSR – No Experience Needed – Taguig

About the role

E-WORLD STAFFING SERVICES' is seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our dynamic team in Taguig City, Metro Manila. This full-time role is perfect for individuals with or without prior experience in customer service, as we provide comprehensive training to ensure your success.

What you'll be doing

• Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction
• Handle a high volume of inbound calls and respond to customer emails and messages in a timely and professional manner
• Maintain accurate records and documentation of customer interactions
• Collaborate with cross-functional teams to ensure seamless service delivery
• Identify opportunities to enhance the customer experience and provide feedback for process improvements

What we're looking for

• Strong communication and interpersonal ski...