Hiring: Customer Service Representative

Onsite – Cebu IT Park, Lahug, Cebu City
US Business Hours

Are you experienced in BPO or healthcare support and looking for a stable, long-term opportunity? Join our Cebu-based team supporting U.S. healthcare clients and build a career in a fast-growing industry.

Job Overview

As a Healthcare Customer Support Representative, you will assist U.S.-based healthcare providers with administrative and customer support tasks. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities

• Handle inbound and outbound calls, email, and chat support
• Assist with insurance verification, patient inquiries, and documentation
• Maintain accurate records and update client systems
• Ensure compliance with healthcare processes and client guidelines
• Collaborate with team members to meet service and quality targets

Qual...