Home Care

Overview

On behalf of our US based client, ware seeking a highly organized, fast-paced Staffing Coordinator to manage daily open cases and ensure all shifts are fully staffed with suitable aides. This role is critical to maintaining service quality and requires speed, accuracy, and excellent communication skills.

Key Responsibilities

• Staff all open cases with suitable aides by calling, texting, and broadcasting open shifts.
• Act quickly and efficiently, as there are multiple open cases daily that must be filled.
• Proactively staff cases in advance, as well as handle same-day and next-day staffing needs.
• Ensure all next-day open cases are fully staffed by 5:00 PM before leaving for the day.
• On Fridays by 12:30 PM, ensure all open cases for the entire weekend through and including Monday are fully staffed.
• Maintain clear and professional communication with aides regarding shift details, confirmations, and changes.