Homeowner Experience Supervisor

Panorama Mountain Village, 2030 SUMMIT DRIVE, PANORAMA, British Columbia, Canada

Job Description

Posted Thursday, April 23, 2026 at 6:00 AM

Reporting to the Lodging Director, the Lodging Experience Supervisor will be responsible for overseeing the Rental Owner Services. You must have an excellent understanding of what it takes to provide outstanding client care. You will create and share a vision of excellence to continuously improve Rental Owner Services through innovation and growth. Goals include improving Owner satisfaction regarding reservations, housekeeping, maintenance, communications and overall, Owner experience. You have a perpetual smile, excellent organizational, coaching, and motivational skills!

Essential Functions

• Communicate effectively and positively with guests, co-workers and other departments.
• Promote teamwork amongst Rental Owner Services and all other Resort divisions.
• Understand the rent...