Hospitality Officer

This job is with Work Together.
Responsibilities:

• Greet and welcome guests as they arrive, ensuring a warm and friendly first impression.
• Manage guest check-ins and check-outs efficiently, ensuring all details are accurately recorded.
• Address guest inquiries and resolve any issues or complaints promptly to ensure guest satisfaction.
• Coordinate with the housekeeping and maintenance staff to ensure all rooms are clean, tidy, and ready for new arrivals.
• Assist in arranging guest services such as transportation, dining, and entertainment reservations.
• Maintain a thorough knowledge of the hotels policies, services, and amenities to provide accurate information to guests.
• Handle payment procedures, process transactions, and maintain accurate records of receipts and guest accounts.
• Ensure compliance with health and safety policies and procedures.

Requirements:

• At least 1-2 years of e...