Hospitality Operations Supervisor

Position Overview

The Food & Beverage Supervisor is responsible for overseeing daily operations in the Client Site This role ensures smooth service delivery and compliance with hygiene and safety standards. The supervisor acts as a bridge between staff and management, driving operational efficiency and team performance.

Key Responsibilities

• Operational Oversight
• Supervise daily F&B operations across assigned Site.
• Ensure adherence to service standards, SOPs, and brand guidelines.
• Coordinate with kitchen and service teams for seamless guest experiences.
• Guest Experience
• Monitor guest satisfaction and handle complaints promptly.
• Maintain a welcoming atmosphere and ensure personalized service.
• Support initiatives to enhance customer loyalty and repeat business.
• Team Leadership
• Train, coach, and motivate staff to deliver consistent service exc...