Hospitality Operations Support - Freelancer

Founded in 2009, Oasis pioneered the Home Meets Hotel concept, combining the quality and service of a hotel with the authenticity and comfort of a private home rental. Guests can book handpicked homes with a range of hotel-like amenities, including in-person check-in and check-out, fresh linens and toiletries, and on-demand concierge services.

If you have customer experience and are looking to learn more about the vacation rental industry this is the perfect fit for you!

IMPORTANT: This is a freelancer role and you will need to be visiting units in Mexico City area.

You will spend your time on:

• Welcoming and checking out our Guests at the beginning and end of their stay
• Liaising with our centralized guest experience team to troubleshoot issues during the stays
• Reviewing our Homes before the Guests arrive, liaising with Property Managers and Owners to quickly solve any problems before or during our Guests’ stay
• Doing Chec...