Hostess (Lobby Lounge) | Waldorf Astoria Dubai Palm Jumeirah

A Hostess (Lobby Lounge) with Waldorf Astoria Hotels & Resorts is responsible for welcoming guests and managing the arrival experience within the hotel’s lobby lounge, ensuring refined service coordination and an exceptional first impression in a luxury setting.

**What will I be doing**

As a Hostess (Lobby Lounge), you are responsible for greeting guests and serving the needs of guests who experience the hotel’s lobby lounge. A Lobby Lounge Hostess is also responsible for organizing and maintaining order within the reservations and seating area, including the logging of bookings and enquiries. Specifically, you will be responsible for performing the following tasks to the highest standards:

+ Follow the telephone and reservations standards as per standard operating procedures (SOP) and respond to bookings and all enquiries professionally
+ Greet all guests according to luxury service standards and escort them to their allocated seating area, presenting men...