Hostess - Mass Recruitment

Job Description - Hostess - Mass Recruitment (WAI )

• Present customers upon arrival with the menu, assist in their item selection, take orders and serve food in a timely manner
• Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations
• Arrange table set‑ups before and after each customer according to the brand’s set standards
• Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty
• Collect bill payments from customers and hand them over to the cashier

Qualifications

• High School Degree
• 1-2 years of experience in customer service in a similar role