Hotel Front Desk Assistant (Day Shift/Night Shift)

Hotel Front Desk Assistant (Day Shift/Night Shift)

Double Star Ventures PLT – Sepang, Selangor

Responsibilities

• Assist in the day‑to‑day operations of the front office, including welcoming guests, managing check‑in and check‑out, handling reservations, processing payments, and preparing related documents and invoices.
• Maintain, update, and file guest records as well as related documents.
• Manage changes, plan, coordinate, and control room inventory.
• Provide excellent customer service by responding to guest requests and queries promptly, efficiently, and courteously.
• Ensure all standard operating procedures are met in daily operations.
• Perform any other duties assigned by management to ensure smooth hotel operations.

Qualifications

• Must be a Malaysian.
• Good command of spoken English.
• Pleasant, service‑oriented, and highly motivated.
• Enjoy...