Hotel Front Office Manager

Chelsea Hotel Toronto is seeking a full-time Hotel Front Office Manager.

Location: 33 Gerrard Street West, Toronto, ON, M5G 1Z4

Salary: $68,000 annually / 32 hours per week

Requirements:

Languages – English; Education - College/CEGEP; Experience – 2+ years

Technical Knowledge - MS Word, Central reservation system (CRS), MS Excel, MS Office, MS Outlook, MS PowerPoint, MS Windows.

Responsibilities/Tasks:

Develop and implement policies and procedures for daily operations
Recruit and hire staff
Supervise staff (15+ members)
Conduct performance reviews
Conduct training sessions
Negotiate with clients for the use of facilities
Perform front desk duties
Enforce policies and procedures
Address customers' complaints or concerns
Assist clients/guests with special needs
Establish work schedules
Manage events
Organize and maintain inventory

Benefits:

Dental plan
D...