Hotel Front Office Shift Leader

At The President Hotel, exceptional guest service and operational precision begin at the front desk. As the hotel continues its journey toward luxury, strong front office leadership on every shift is essential to maintaining service consistency, operational accuracy, and a seamless guest journey within a large, branded hotel environment.

We are seeking an experienced Hotel Front Office Shift Leader also known as a Senior Hotel Receptionist to support daily front office operations, lead the reception team on shift, and ensure high standards of guest service and compliance. This role requires hands-on OPERA PMS experience and proven front office experience within a branded hotel.

This position suits a confident, hotel-trained professional who understands structured front office operations, system-driven workflows, and leading teams in a high-volume hotel setting. OPERA PMS and branded hotel experience are essential for this role.

Minimum Requirements

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