Hotel General Manager

We are seeking an experienced and dynamic Hotel General Manager (cluster roles) to lead our team at a new, landmark hotel in the vibrant heart of Shah Alam. This is a unique opportunity to shape the culture and success of a premier destination from the ground up.

As the Hotel General Manager, you will be the driving force behind our operations, ensuring every detail reflects our commitment to excellence. You will be responsible for optimizing revenue, leading a high-performing team, and delivering a world-class experience that sets the new standard for luxury in the region.

Key Responsibilities

Strategic Leadership

• Develop and execute business strategies to achieve the hotel's profitability, revenue, and guest experience goals.
• Lead the property's Management Team (HODs) to deliver a five-star guest experience.
• Serve as a brand ambassador, ensuring the highest standards of hospitality are upheld.
• Drive employee engagement, t...