hotel general manager

Hotel General Manager Job Description

Position Title: Hotel General Manager

Position Overview: The Hotel General Manager (GM) is responsible for overseeing the daily operations of the hotel, ensuring guest satisfaction, managing staff, and meeting financial goals. The GM ensures that the hotel delivers high-quality service, maintains brand standards, and achieves profitability.

Key Responsibilities:

Operations Management:

• Oversee the day-to-day operations of the hotel, including front office, housekeeping, food & beverage, and maintenance.
• Ensure that all areas of the hotel are operating smoothly and efficiently.
• Staff Management:
• Hire, train, and supervise hotel staff, ensuring all team members understand their roles and responsibilities.
• Foster a positive working environment to motivate employees to meet performance goals.
• Implement employee development programs and promote a culture of teamwork. ...