Job Description
At The President Hotel, exceptional guest service extends beyond rooms, restaurants, and facilities. Our Guest Experience function plays a vital role in delivering structured, personalised hotel service that shapes how guests experience their stay from arrival through to departure.
As the hotel continues its journey toward luxury, we are seeking an experienced Hotel Guest Experience Host also known as a Hotel Guest Relations Agent with proven experience in a hotel front-of-house environment, strong operational awareness, and a natural ability to engage guests while supporting smooth daily hotel operations.
This role is suited to a hospitality professional who understands hotel workflows, guest profiling, and system-driven service delivery within a busy, high-volume hotel environment. Hotel experience is essential for this role.
Minimum Requirements
- Matric Certificate (Grade 12)
- Hospitality qualification or diploma (advantageous)
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