Hotel Guest Service Executive

Job Summary:

• Basic Salary: $2800 - $3000
• Location: Telok Ayer
• Working Days: 5 Days work week (Rotating shifts (Morning / Afternoon / Night)
• Benefits: Meal allowance + Flexi benefits + Upselling incentives + Birthday Voucher + Outpatient Medical

Job Scope:

• Deliver courteous and timely service to hotel guests.
• Handle guest requests, inquiries, and complaints professionally.
• Understand guest preferences to meet service expectations.
• Maintain knowledge of hotel facilities and local information.
• Communicate effectively with team members and perform assigned duties.

Requirements:

• Minimum O-Level or equivalent qualification
• Able to work rotating shifts, weekends, and public holidays
• Positive attitude with good communication and interpersonal skills
• Prior front office experience in a 4-5 stars hotel environment is an advantage