Hotel Guest Services - Holiday Inn, St Marys

We’re looking for experienced Guest Service Agents with Front Office and Night Audit experience to join our dynamic team at Holiday Inn Sydney St Marys.

At Holiday Inn, our mission is simple: bring the joy of travel to everyone. As part of the Holiday Inn Hotels & Resorts family, you’re more than just your job title — you’re the friendly face that helps create memorable guest experiences from arrival through to departure.

This role offers a mix of Front Office and Night Audit responsibilities across a rotating roster including mornings, afternoons, weekends, and some overnight shifts.

As part of our Front Office team, you will deliver exceptional guest service while supporting the smooth daily operation of the hotel. You’ll also assist with Night Audit duties, ensuring reporting and end-of-day processes are completed accurately and efficiently.

Key responsibilities includ...