Hotel Manager

Job Summary

The Hotel Manager (HM) is responsible for the overall leadership, operations, and performance of The Pod Boutique Capsule Hotel. Reporting directly to the Director, this role oversees all departments to ensure exceptional guest experiences, strong financial performance, regulatory compliance, and alignment with the brand’s vision and values.

The HM will provide strategic direction while being hands‑on in daily operations, fostering a positive team culture and driving continuous improvement across the hotel.

Job Duties/Responsibilities

Overall Operations & Leadership

• Lead and manage all hotel operations including Front Office, Housekeeping, Maintenance and Administration.
• Ensure smooth day‑to‑day operations while maintaining high service standards and brand consistency.
• Act as the primary representative of the hotel with owners, authorities, partners, and vendors.

Guest Experience