Hotel Operations Director

MSC CRUISES
Full-time Geneva, Geneva CAR
Posted:
March 02, 2026
Location:
Geneva, Geneva, Switzerland

Job Description

JOB PURPOSE

As the Brand Performance Director at MSC Cruises, you will play a pivotal role in shaping the overall guest experience across our fleet. You will be responsible for overseeing the conception, development, and execution of on-board products, and you will ensure that our cruises not only meet but exceed guest expectations. This role requires a seasoned professional with a deep understanding of the cruise industry, a strategic mindset, and the ability to lead cross-functional teams to deliver excellence.

KEY ACCOUNTABILITIES

End-to-End Ownership : Take full ownership of the guest experience, from product conception on new builds to implementation across the entire fleet. 

Product Development : Collaborate with various departments to define product specifics, submit budget proposals, and establish timelines for execution. 

Execution Monitoring : Closely m...

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Job Overview

Job Type: Full-time
Location: Geneva, Switzerland
Posted: March 02, 2026
Deadline: April 11, 2026