Hotel Operations Manager

We're hiring: Hotel Operations & SOP Manager
We are looking for a hospitality professional to develop, implement, and enforce standard operating procedures (SOPs) across our hotel properties in Northern Pakistan.
Key responsibilities
• Develop clear, practical SOPs for Front Office, Housekeeping, F&B, Guest Handling, and Daily Operations
• Implement SOPs on ground and ensure consistent compliance
• Train department heads and supervisors on SOP execution
• Conduct routine checks and audits to ensure standards are followed
• Coordinate with hotel leadership to continuously improve operational discipline
• Standardize processes across multiple properties
Ideal candidate
• 5–10+ years experience in hotel operations
• Strong hands-on experience with SOP development and enforcement
• Detail-oriented with strong follow-through
• Comfortable working on-site and across properties
• Practical, execution-focused mindset
Role details
• Full-time posi...