Hotel Operations Supervisor

POSITION TITLE: Operations Supervisor

REPORTS TO: General Manager
POSITION SUMMARY:
Operation Supervisor should have an excellent level of business awareness in the hotel industry who can build and maintain relationships with internal and external guests. Also responsible for highlighting short/medium/long-term issues to the General Manager and to help create solutions.

The Operations Supervisor is also required to assist in the preparation of the annual budgeting and monthly forecasting processes.
DUTIES AND RESPONSIBILITIES:
Fully accountable for all aspects of all departments.
Support and work with all Head of Departments in all aspects of running this hotel.
Ensure the premises are in operative condition as per the category of the unit to receive & serve the guests.
Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets, guest feedback, and action was taken for service recov...