Hotel Receptionist

About the role

Join the dynamic team at Pour Kings Enterprises Inc. as a Hotel Receptionist. In this full-time position based in Poblacion Makati City Metro Manila, you will be the first point of contact for our guests, ensuring an exceptional experience from check-in to check-out. As an integral part of our Hospitality & Tourism team, you will play a crucial role in maintaining our high standards of customer service.

What you'll be doing

1. Greet and welcome guests in a friendly and professional manner
2. Handle all guest inquiries, requests and complaints efficiently and courteously
3. Manage the front desk operations, including check-in and check-out procedures
4. Assist with guest reservations and room assignments
5. Provide information about the hotel's facilities, services and local attractions
6. Maintain accurate records and complete all necessary administrative tasks
7. Ensure the front desk area is well-organised...