Hotel/Lodge Guest Liaison

Hotel Guest Liaison with PMS Systems experience. 

Stellenbosch

The role of the Guest Liaison is admin focused and involves pre planning and compiling bespoke itineraries prior to the guest’s arrival. 

Direct contact with guests would be required (as needed). 

The Guest Liaison will also be requested to assist with Lodge Reservations duties.

Requirements:

• Qualification in Hospitality, Travel, Tourism 

• Preferably 2 - 3 years experience in concierge and reservations

• Knowledge of PMS systems

• Computer literate, knowledge of MS Outlook, Word and Excel is essential

• Proficiency in English; knowledge of additional languages is an advantage

• Comfortable in dealing with very distinguished clientele (5*)