Housekeeping Coordinator/Inspector

Housekeeping Coordinator/Inspector

Full-Time / Hourly

Job Summary

The Housekeeping Coordinator/Inspector is responsible for ensuring cleanliness and order in all designated areas by supervising and coordinating the cleaning team and conducting inspections, ensuring that guest rooms and public areas meet the company's quality and satisfaction standards.

Main responsibilities:

• Responsible for assigning and distributing rooms to the cleaning team.
• Evaluate shift assignments and prioritize the workload.
• Answer phone calls within Hyatt's standards, responding to requests professionally as stipulated in the company/hotel telephone etiquette procedure.
• Answer all phones, use the two-way communication system, and generate computerized reports to ensure department compliance with service standards.
• Manage and resolve guest complaints related to cleanliness in a timely and professional manner.
• Manage earl...