Housekeeping & Front Desk Supervisor

Location: Karachi
Industry: Hotel / Hospitality
Employment Type: Full-time

Job Responsibilities:

• Supervise daily operations of Housekeeping and Front Desk departments
• Ensure high standards of cleanliness, service, and guest satisfaction
• Manage staff schedules, duties, and performance for both departments
• Conduct room inspections and oversee front desk operations
• Handle guest concerns, escalations, and service recovery professionally
• Coordinate with Maintenance, Accounts, and Management teams
• Train staff on SOPs, hygiene, safety, and customer service standards

Requirements:

• Diploma in Hotel Management (mandatory)
• Previous experience in a hotel environment is required
• Experience in Housekeeping and/or Front Desk supervision preferred
• Strong leadership, communication, and problem-solving skills
• Knowledge of hotel operations, SOPs, and guest handli...