Houseperson

An exceptional guest experience begins even before check-in and extends throughout every stay. As a Houseperson, the organizational support you provide to the Housekeeping team will ensure our guest rooms and public spaces are well equipped and welcoming – and our guests feel valued.

• Consistently offer professional, friendly and engaging service
• Ensure Housekeeping departmental standards are followed
• Assist Room Attendants to ensure guest rooms are prepared efficiently
• Maintain inventory in the Housekeeping closets
• Respond timely to guests’ special requests for miscellaneous items i.e.: cribs, cots, extra towels etc.
• Collect dirty linen, garbage and recyclables from Room Attendants’ carts and closets
• Carpet and upholstery cleaning
• Follow departmental policies and procedures
• Report necessary maintenance items
• Must be able to provide overnight shift coverage
• Other duties...