Housing Assistant

JOB DESCRIPTION

The Guinness Partnership has a new opportunity for a Housing Assistant to join our team in West London on a 12-month fixed term contract. This position is also open to job share proposals; therefore we also invite applications from individuals seeking part‑time hours.

As a Housing Assistant, you will assist with the delivery of the Customer Liaison Service, by providing administrative support and resident query management across the function to achieve positive outcomes for Guinness and our residents. This is the first step on our career pathway for housing professionals.

Your key responsibilities include but are not limited to data input, customer data information management, raising repairs, system updates, raising purchase orders and answering routine resident enquiries and making routine outbound calls to residents.

This is an agile, field-based role. While you will be based at the London office, much of your time will be spent on y...