Housing Officer

Connect2Luton are excited to recruit a Housing Officer on behalf of Luton Borough Council.

Someone with Tenancy Sustainment experience.
Conduct periodic check‑ins (e.g. 3 and 6 months) with clients who have already been supported to move into Private Rented Sector accommodation
Reinforcing client skills learned during initial support
Encouraging clients with self‑management of tenancy while remaining accessible
Reducing client's long‑term dependency on services
Check-in with landlord/agents to review rent account, tenancy conduct, and wellbeing
Early identification of emerging risks of homelessness
Prevents recurrence of homelessness
Reduces repeat presentations for homelessness assistance
Demonstrates reasonable and proactive steps to prevent homelessness
Continued engagement with tenants who remain at risk despite earlier intervention
Undertake prompt action if arrears, ASB, or vulnerabilities emerge/re‑emerge
Ensure agreed actions remain su...