Housing Operations Manager

Housing Coordination & Participant Support

1. Manage housing management services and housing-related operations for Transitional Housing participants.

2. Work in partnership with Program Leadership and the Access and Outreach Coordinator regarding apartment acquisition, lease coordination, housing placement, and participant housing transitions, with responsibility for final placement and lease decisions within approved program guidelines.

3. Serve as the primary liaison and program representative to participants, apartment management staff, maintenance personnel, vendors, utility providers, and community housing resources, with authority to commit the program to service agreements, resolve housing-related issues, and ensure follow-through on maintenance and service requests.

4. Oversee apartment set-up processes including utilities, furnishings, inspections, and participant housing transitions; determine and approve move-in readiness.

5. Conduct ...