Housing Technical Support

5-6 month contract role with a Local Authority

Job Summary

• Provide technical and systems support to users of the NEC integrated housing management system.
• Maximise use of NEC system functionality and deliver bespoke reports to meet business needs.
• Support and guide users, contributing to a multidisciplinary team and embedding Council values and behaviours.
• Assist with system upgrades, configuration changes, data integrity, and business process improvements.
• Act as a liaison between users, suppliers, ICT, and external stakeholders to ensure smooth operations and compliance.

Key Duties/Accountabilities (Sample)

• Provide hands‑on support for NEC modules including Scheduler, Allocations, and Service Charge.
• Customise and configure NEC system to meet management and operational requirements.
• Develop, produce, and maintain reports, including using Power BI where ap...