HR Advisory Manager

We are searching for an experienced HR Advisory Manager

We are hiring a HR Advisory Manager to lead our client facing HR Advice Line and HR operations function. You will lead and support a three level advisory model that ensures the right support is delivered to our clients at the right level.

You will lead a team of HR Advisors delivering advice & guidance services at levels 1 & 2 (people, operations, quality, SLAs) and own the triage and escalation of complex queries and support into Level 3, the HR consultancy team.

You’ll also oversee the HR documentation & administration workstream (handbooks, policy suites, contracts, letters, HR Software inputs, surveys and training). This is a client facing leadership role central to our integrated Pay & People offering, working closely with Payroll and HR Software to deliver a joined up service.

Responsibilities

• Operate and continually impro...