HR Client Liaison Officer

Role Purpose

Own the administrative operations of the sales pipeline to ensure leads are captured, followed up, progressed, and handed over smoothly from enquiry to signed agreement and onboarding—while supporting basic HR admin tasks when required. This includes serving as the primary administrative support for Health.

Persona

A persistent, systems-driven sales-ops organiser who keeps deals moving and the customer service smile never fades. Comfortable following up, loves pipeline hygiene, and communicates clearly—firm but kind—so leads don't go cold, and handovers are smooth. An energetic, personable team player who takes pride in their domain, as they know the buck stops with them.

Role Flex / Shared Expectation (Applies to all roles)

All team members, regardless of primary role, must be able to support basic HR admin tasks when required. Priorities are directed by the HR Admin & Systems Lead.

Key Duties & Accountabilities

Pipeline...