HR Consultant (Telco)

My client is a leading global consultancy. We are looking for a HR Consultant to support them on an urgent project with a telecom client on a 6-month contract

Requirements

• 8+ years in HR operations/HR transformation within complex, multi-entity environments; telco or large field/retail/contact center workforces preferred.
• Proven track record redesigning Hire-to-Retire processes and standing up HR Shared Services with measurable improvements (cycle time, accuracy, CSAT).
• Hands-on experience with HRIS and HR platforms (e.g., Workday, SAP SuccessFactors, Oracle HCM), payroll/time systems (e.g., ADP, SAP Payroll, UKG/Kronos), and case management (e.g., ServiceNow HRSD).
• Practical experience deploying automation and AI in HR with human-in-the-loop governance, model risk management, and fairness controls.
• Strong knowledge of labor law, working time regulations, union agreements, data privacy (GDPR/PII), an...