HR Generalist
Optimum Info Solution Philippines, Inc.Job Description
The Client Partner is responsible for managing and nurturing client relationships while also overseeing employee coordination and conducting training programs. This role serves as a key liaison between clients and internal teams, ensuring excellent service delivery, team performance, and continuous development through training and coaching.
Key Responsibilities
Client Management
Serve as the primary point of contact for assigned clients
Build and maintain strong, long-term client relationships
Understand client needs and ensure timely and effective resolution of concerns
Provide regular updates and reports to clients regarding performance and service delivery
Identify opportunities to expand services and improve client satisfaction
Employee Management
Supervise and support assigned employees or teams
Ensure employees are aligned with client requirements and company standards
Address employee concerns and pr...
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