HR Help Desk – Mandarin Speaker in Malaysia

Are you passionate about helping people and solving problems? Join our team as an HR Service Desk Executive and play a key role in delivering exceptional support to employees while ensuring smooth HR operations.

Location: Penang
Working Hours: 8:00 AM – 5:00 PM

Requirements

• Fluent in Mandarin (spoken & written) and proficient in English
• Minimum 1 year of experience in Customer Service / Help Desk / HR Support
• Strong communication and problem-solving skills
• Customer-focused mindset with a professional and positive attitude
• Ability to work in a fast-paced environment and manage multiple requests
• Good computer literacy (Microsoft Office, HR systems preferred)
• High attention to detail and confidentiality

Key Responsibilities

• Respond to employee inquirie...