HR on Call Specialist

Responsibilities
About the Team
The HROP - Employee Helpdesk team endeavors to continuously build and deliver a seamless and positive employee experience across the whole employee queries and assistance as when needed . We are dedicated to leading with care and keeping empathy in mind. We strive to provide efficient and high quality assistance to help employees to navigate through APAC HR processes, systems, policies, and programs. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their careers. The ideal candidate is someone who is highly motivated with a positive attitude, and exhibits patience, teamwork, critical thinking, and emotional intelligence.
Responsibilities:
- Act as a Non-CN Mainland HR Policy Specialist. Receive and provide optimal responses to employee queries via the HR on Call system in a timely, accurate, and professional manner. Handle multiple tickets, task...