HR Operational Excellence Analyst

About The Role

We are looking for an experienced HR Operational Excellence Analyst professional to join our team as an individual contributor. In this role, you will own end-to-end process redesign and drive scalable, data-driven improvements across HR operations. You will sit at the intersection of process design, systems thinking, and change management — partnering cross-functionally to eliminate friction, improve service delivery, and build the operational foundation that enables HR to scale effectively.

What You’ll Do

Process & Service Design

• Lead the redesign of cross-functional HR processes to improve scalability, efficiency, and user experience
• Own and maintain end-to-end process maps, documentation, and service design decisions — including determining the appropriate delivery channel (automation, self-service, live support, or vendor) based on efficiency, scalability, and user experience
• Identify and eliminat...