Hr Partner, Customer Care

Role Summary

The HR Generalist will help build a people-first culture that delivers business results. Providing expert HR consultation to both management and employees, as well as day-to-day HR support, within a Flowserve business unit. Hybrid role: 3 days in office/2 days work from home.

Responsibilities

• Respond to customer requests, (calls, chats, tickets) and provide guidance to associates and managers
• Consistently execute HR processes, using case management, chat, and telephony
• Provide guidance to associates and managers on self-service transactions and navigating the HR portal
• Research solutions to HR customer inquiries and elevate as needed
• Understand and be able to communicate HR policies, processes, and procedures
• Adhering to Flowserve’s safety, integrity, and code of conduct policies
• Other duties as required and assigned by manager

Requirements

• Bachelor’s degre...