HR Services Advisor (US or EMEA)

Position Title: HR Services Advisor

Job Responsibility

• Ensure quality data entry completed within SLA depending on priority & complexity.
• Working in a highly data sensitive environment, responsible for protecting Data Privacy at all time and adhering to confidentiality requirements to promote zero breach of compliance policies.
• Recommend solutions to process failings and contribute to the continuous improvement process
• Independently responds to complex internal and/or external partner issues, advocating for the partner/customer, and influences the decision making on deliverables.
• Provide customer support by working with internal partners or customers worldwide, to answer questions and resolve transaction problems. Able to independently resolve exceptions by using discretion.
• Participate in implementation of new business policies and processes. Participates in process redesign and recommen...