HR Shared Services Representative

JELD-WEN

Full-time Canada, Ontario Business Operations Specialists

Posted:

March 04, 2026

Location:

Canada, Ontario, Canada

Job Description

HR Shared Services Representative
Date: Feb 14, 2026 
 Location: ON, CA 
 Company:  Jeld-Wen Inc. 
External Job Description

The HR Shared Service team manages employee and manager support for HR processes. The HR Shared Service Specialist responds to inquiries and processes transactions in SAP SuccessFactors via ServiceNow tickets, calls, and chat. Responsibilities include Tier 1 HR functions: new hires, terminations, data changes, leave processing, payroll, time & attendance, benefits, audits, and compliance. As the first point of contact, timely and accurate responses are critical. This role ensures adherence to SLAs, compliance with policies, and a strong customer focus. 
RESPONSIBILITIES:
Provide day-to-day support for HR processes, policies, and systems (SAP SuccessFactors, ServiceNow).

Respond to inquiries and collaborate with HRSS Tier 2, HR COEs, an...
                

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Job Overview

Job Type: Full-time

Location: Canada, Canada

Posted: March 04, 2026

Deadline: April 13, 2026