HR SSC -Service delivery team lead – HR Lifecycle

SGS

Full-time Selangor, Selangor Business Operations Specialists

Posted:

February 25, 2026

Location:

Selangor, Selangor, Malaysia

Job Description

Job Description
**Key Responsibilities:**
Lead and deliver Employee Lifecycle services across the APAC region, managing critical service issues and ensuring alignment with Service Level Agreements (SLAs) and business strategy.
Oversee Employee Lifecycle functions within the HR Shared Service Centre, ensuring quality, efficiency, and full compliance with relevant standards and legislation.
Establish standardised work procedures and best practices across countries to improve shared service team efficiency and drive towards Centre of Excellence in HR deliveries.
Manage the shared service team, develop high-performance culture, and ensure governance of service operations including budget management, cost-effective measures, and performance reporting.
Conduct standard and process audits to ensure compliance and alignment of HR practices across different countries' legal requirements.
Drive continuous process improvement i...
                

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Job Overview

Job Type: Full-time

Location: Selangor, Malaysia

Posted: February 25, 2026

Deadline: April 06, 2026