HR Time and Attendance Analyst

Position Summary:
PrestigePEO is seeking a client-focused, HR Time & Attendance Analyst to join our growing team. In this role, you will provide front-line support to clients and internal stakeholders regarding timekeeping platforms.
You will act as a trusted partner to clients, resolving system issues, assisting with configurations, answering questions, and ensuring the optimal use of timekeeping systems. You will also collaborate closely with internal teams to drive solutions and enhance the client experience.

Key Responsibilities:

+ Client Support & Troubleshooting

+ Serve as a primary point of contact for client inquiries related to timekeeping platforms, including Kronos, TimeCo, and PTO in PrismHR.

+ Troubleshoot and resolve technical or usage issues through phone, email, or screen sharing.

+ Guide clients through system navigation, functionality questions, and problem resolution in real-time.


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