HRMS Support Specialist

myQuickHR Sdn. Bhd. is a leading HR technology company dedicated to transforming human resource managementthrough innovative, AI-driven solutions. We empower organizations with smarter, faster and more connectedHR systems that streamline operations and enhance productivity.

• Perform customer service functions by answering customer requests and ad hoc questions.
• Implement and ensure adherence to security and data standards.
• Ensure system testing is performed according to testing policy and standards.
• Provide first-line support on the system after completion of the implementation project.
• Advise client’s business and core application team in utilizing HR Avenue features and supported functionalities.
• Follow up on unresolved issues via online support system and ensure resolution within agreed SLA.

Technical / Functional / Hard Skills:

• Experience supporting HR applications by responding to user calls, em...