Hub Account Manager, Hub Delivery, Egypt

Description

We’re seeking an Hub Account Manager to join our dynamic Last mile network.

In this team you will be managing acquisition quality, performance KPIs and team of associates, we’re building the future of customer service, as we work towards becoming Earth’s most customer-centric company. This is your chance to make history with us.



About the role and responsibilities:



You’ll be responsible as a manager for one of the main teams, you’ll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.



In the logistics team you enter and lead, we’ll be entrusting a team of approximately 8-30 associates along with managing big network of stores including acquisition and performance. You’ll drive the training and integration of your team, while motivating and inspiring forward progress. All the while, you’ll exercise sound judgement, making sure progress and KPI targets are worke...