Hub Agent Team Lead

Join a global maritime leader where every port call counts.
We're looking for an experienced Hub Agent Team Leader who can drive operational excellence, coach a dynamic team, and deliver world-class service to our customers. If you thrive in a fast-paced environment and enjoy solving challenges across global operations, this role is for you.

What You'll Do

As the Hub Agent Team Leader, you will play a key role in ensuring smooth, timely and high-quality execution of all hub appointments. You'll work closely with Hub Management, Operations, Sales and global agents to deliver a seamless customer experience.

Your responsibilities include:

Operational Leadership

• Support the Hub Manager in implementing and coordinating Hub Agreements to ensure every appointment is handled efficiently and without delay.
• Oversee port call execution and work closely with Operations teams to meet customer expectations.
• Ensure tasks are accura...